Debt Collection Blog
Read the latest news, tips and more from our debt collection team
Pay by Direct Debit
Paying by direct debit is the easiest way to ensure your debt is paid on time, every time.
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With our direct debit payment options, your debt is paid automatically on the due date from your nominated savings account.
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What To Do
Read our Direct Debit Service Agreement
AND
Complete an Electronic Direct Debit request online; or
Call us to arrange a telephone direct debit on (02) 8923-1600; or
Request a direct debit form by mail
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Getting Help
Please speak with us on (02) 8923-1600.
Telephone & Internet Banking - BPAY
Contact your bank or financial institution to make this payment from your cheque, savings, debit or transaction account.
More info: www.bpay.com.au
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What To Do
Make sure you have your bank account setup for BPAY by internet or phone banking
Enter your unique Biller Code and Biller Reference
Make your payment
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Getting Help
For assistance with BPAY you should speak with your financial institution.
Need your BPAY details? Please speak with us on (02) 8923-1600.
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® Registered to BPAY Pty Ltd ABN 69 079 137 518
Bank Transfer
Transfer money from your bank to our automatically. You can setup a recurring payment for regular weekly, fortnightly or monthly transfers or arrange single one-off deposit.
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What To Do
Make sure you can make electronic transfers from your account by internet or phone banking
Make sure you have our account details and your reference number
Enter our account details
Make your payment
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Our Account Details
Use these details when making a deposit into our account
Account Name:
BSB:
Account #
Bank:
Reference #
LCollect
062-005
10774467
Commonwealth Bank of Australia
LCollect reference number
Getting Help
For assistance with internet or phone banking you should speak with your financial institution.
Need to confirm our account details or your LCollect reference number? Please speak with us on
(02) 8923-1600
Online Debit Card
BPOINT, powered and secured by the Commonwealth Bank, is a fast and convenient was to make your payments. You can make a single one-off payment or setup a recurring payment.
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What To Do
Have a valid Mastercard debit or Visa debit card
Have funds available in your account
Make sure you have your LCollect reference number
Visit our secure online portal
Make your payment
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Getting Help
For assistance with your Mastercard debit or Visa debit card you should speak with your card issuer
Need to confirm your LCollect reference number? Please speak with us on (02) 8923-1600
Pay Over the Phone
Pay your account using a Mastercard or Visa debit card over the phone. Receive immediate confirmation that your account has been paid.
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What To Do
Make sure you have a valid Mastercard debit or Visa debit card
Have available funds in your account
Make sure you have the LCollect reference number
Speak with us on (02) 8923-1600
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Getting Help
For assistance with your Mastercard debit or Visa debit card you should speak with the card issuer
Need to confirm your LCollect reference number? Speak with us on (02) 8923-1600
Pay at the Commonwealth Bank
Make a cash deposit, solicitors or bank cheque or money order at any branch of the Commonwealth Bank.
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What To Do
Attend any branch of the Commonwealth Bank. Find your closest branch online
Complete a deposit slip using our account details
Make sure you have the LCollect reference number
Make your payment
Deposit Book Payments
Make a cash deposit, solicitors or bank cheque or money order at any branch of the Commonwealth Bank using a pre-filled deposit book.
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What To Do
Attend any branch of the Commonwealth Bank. Find your closest branch online
Nominate the amount you are paying
Make your payment
Postal Payments
Send your payment to us by mail. Payment must be made by bank cheque or money order only. We do not accept cash deposits.
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What To Do
Make your payment out to LCollect
Make sure you have the LCollect reference number noted with your payment
Send your payment to us by post
